Junior IT Support

Finductive Ltd combines strong payment know-how with high technical capabilities. This makes Finductive outstanding in quality. At Finductive we are extremely proud of our team, which is committed to providing a remarkable experience with a mixture of dedication and passion.

Key responsibilities:

  • Provide first-level support for all IT-related issues, including laptop, and mobile device support.
  • Troubleshoot hardware and software problems, diagnose and resolve technical issues.
  • Monitor system performance and ensure optimal operation.
  • Implement and enforce security measures to safeguard sensitive financial data.
  • Ensure compliance with industry-specific regulations and best practices.
  • Provide training and guidance to end-users on software applications and IT best practices.
  • Create and maintain documentation for common IT procedures and troubleshooting steps.
  • Coordinate with external vendors and service providers to resolve technical issues or procure necessary equipment and services.
  • Respond promptly to IT incidents, including outages and security breaches, and take appropriate action to minimize disruption.
  • Assist in the execution of technology projects, including system upgrades and migrations.
  • Any other matter as required by the business.

Skills and experience:

  • Proven experience in IT support or a related role within the financial industry.
  • knowledge of financial software applications and systems.
  • Familiarity with regulatory compliance standards.
  • Excellent problem-solving and communication skills.
  • Certifications (Microsoft, ITIL are a plus).


  • Competitive remuneration package
  • Private Healthcare & Dental Care
  • Flexible working
  • Central Location
  • Fun, fast-paced and multicultural learning environment
  • Wellbeing package
  • Performance bonus
  • Refer a friend bonus scheme
  • Comprehensive training and constant feedback
  • Fun events, great colleagues and a fresh, playful workplace with a variety of cultures

If you are interested, please provide a copy of your CV along with a short intro about what makes you unique and send it to: hr@finductive.com

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